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Privacy Policy

Thank you for visiting Rimjhim. We want you to know that your privacy is important to us. Our customers are at the heart of everything we do, and we strive to ensure your experience with Rimjhim is one that you will want to repeat and share with your friends. Part of our commitment to you is to respect and protect the privacy of the personal information you provide to us.

This is the privacy policy (“Privacy Policy”) that governs how Rimjhim Fine Jewels, use Personal Data (defined below) that we collect, receive and store about you in connection with your use of our website: www.rimjhimjewels.com.

How We Collect and Use Information

You may visit the Website without disclosing any personally identifiable information. We only have information about You if You are providing it voluntarily. Please make sure You update Your personal information, whenever there is any change in the details provided.

When You visit our Website, web servers automatically gather and analyze information to identify You, such as information that allows the Website to communicate with Your computer during Your visit, Your IP address, Your web browser and operating system, how You came to the Website, the number of Your visits to the Website, and the parts of the Website You select. This anonymous information is used for statistical purposes to help improve and administer the Website and for market analysis.

Use of Your Personal Information

We may use the information we collect about you to:

  • Facilitate your purchases and provide the services you request,
  • Confirm and track your order,
  • Respond to your inquiries and requests,
  • Compare and review your personal information for errors, omissions and accuracy,
  • Prevent and detect fraud or abuse,
  • Improve our Website, service, product offerings, marketing and promotional efforts, and overall customer experience,
  • Identify your product and service preferences,
  • Understand our customer demographics, preferences, interests, and behavior, and
  • Contact you (via email, postal mail, or telephone) regarding products and services (of Rimjhim or our partners) that we believe may be of interest to you.

Personal Information that we May Share with Others

In certain circumstances, we may share your personal information with trusted partners.

Service Providers: We use trusted third-party service providers to perform certain services on our behalf, including: shipping, payment processing, data storage/management, web hosting, web analytics, fulfillment, assembly, marketing, mailing, emailing etc. These service providers only receive personal information if such information is needed to perform their function(s), and they are not authorized to use any personal information for any other purpose(s) other than the purpose(s) set forth by Rimjhim. However, we will not disclose Your personal details to any outside company for mailing or marketing purposes.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Customer Stories

We post customer stories on our web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to request the removal of your customer story you may contact us at info@rimjhimjewels.com

Security

Rimjhim is committed to the protection of the personally identifiable information that you share with us. We utilize a combination of physical and electronic security technologies, procedures, and organizational measures to help protect your personally identifiable information from unauthorized access, use or disclosure. When we transfer sensitive personal information (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology. While we strive to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure and, accordingly, we cannot guarantee or warrant the security of any information you disclose or transmit to us.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@rimjhimjewels.com